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About Zoom 

Zoom is a cloud-based video conferencing platform that allows users to host online meetings, participate in group messaging, and share video and audio content. Zoom works on desktop, laptop and mobile operating systems.

Accessing Zoom 

Attending a Zoom meeting? Simply click the link provided to you via email or calendar invite. 

Nursing faculty, students and staff: Zoom accounts are now available to the Nursing community. Nursing users may follow the instructions below to activate their account:

To create your Zoom account using a web browser:

  1. Navigate to https://upenn.zoom.us/
  2. Click Sign in, then log in with your PennKey and password
  3. If prompted, verify your identity with Two-Step Verification
  4. Return to https://upenn.zoom.us/ and log in with your PennKey and password whenever you need to access your Zoom account.

To create your Zoom account using a Zoom app on your computer or device:

  1. Download and install the Zoom desktop or mobile app
  2. Open the app and click Sign In with SSO
  3. Enter upenn as the company domain
  4. When prompted, sign in with your PennKey and password.

That’s it! You’re ready to start using Zoom!

Quick Start Guide

Scheduling and Hosting Meetings

Zoom meetings are limited to 300 participants. View Zoom tutorials to learn how to schedule a remote class meeting with students and review the controls you have access to as the meeting host.

Zoom Meeting Roles

Sharing meeting responsibilities with colleagues or co-course instructors? Need someone to schedule meetings on your behalf? Review Zoom meeting roles to learn about co-host, alternate host, and scheduling privilege settings.

Meeting Security

Consider enabling settings that prevent uninvited guests from joining your Zoom sessions (also known as Zoombombing).

Download the Zoom App

To get started, all users are encouraged to download the free Zoom app, which has more features than the browser version.

Download Zoom

Zoom Features 

  • Up to 300 active users
  • Record and share meetings
  • Video and screen sharing
  • In-meeting chat 

How Can I Use Zoom? 

  • Synchronous group discussions
  • Remote class breakout sessions
  • “Hybrid” classes

Frequently Asked Questions (FAQ)

What’s my Zoom user ID?

Although users of Penn’s central Zoom service will use their PennKey and password to create a Zoom account, once you’re signed into Zoom, your user ID and Zoom email will be PennKey@upenn.edu.

How do I find other Zoom users in the central Penn Zoom Service?

In order to contact or invite other Penn Zoom users to meetings, you will need to use their Zoom user ID, which will also be in the format of PennKey@upenn.edu.

You will also need to use PennKey@upenn.edu to access other collaborative features, such as inviting other Zoom users to serve as alternative hosts, granting scheduling privileges or pre-assigning Zoom users to breakout rooms.

Why can’t I find a user in the central Penn Zoom Service?

Zoom has been implemented in different ways across the University, and not all schools and centers have joined Penn’s new central Zoom service. Users in schools and centers that have not yet moved to the new central Zoom service will not be “findable” in https://upenn.zoom.us/.

You will be able to invite these users to meetings by using their email address. However, you will not be able to use many of Zoom’s collaborative features.

Is there a Canvas integration for Zoom?

The Canvas integration for Zoom is now available in Penn’s Canvas environment. View instructions for using Zoom in your Canvas course, as well as other course-related Zoom considerations, in the Zoom guide from the Penn Libraries.

Is Zoom right for my course?
Penn’s Center for Teaching and Learning (CTL) has created a helpful guide to using either Zoom or Blue Jeans for course synchronous sessions. Both platforms are now available for faculty and student use, and both platforms have some key benefits. For specific questions about deciding on a platform for synchronous use in your course, contact the Nursing ITS Service Desk at servicedesk@nursing.upenn.edu.
How do I add alternative hosts to my Zoom meeting?

To designate an alternative host in your meeting, refer to the instructions provided in Zoom’s help guide.

Using Zoom in Canvas? When you schedule Zoom meetings through the Canvas integration, co-teachers and teaching assistants are automatically added as Alternative Hosts. This means that any teacher or TA can start and host the meeting.

Other alternative hosts must be added to your meeting by visiting https://upenn.zoom.us/.

Learn More About Zoom


Need more help? Visit the Zoom Help Center or e-mail the Service Desk at servicedesk@nursing.upenn.edu .