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Bluejeans

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About BlueJeans 

BlueJeans is a Canvas-integrated videoconferencing service that works on your desktop or mobile device. Meet and share documents with colleagues around the world!

Beginning Friday, July 1, 2022, BlueJeans Meetings will no longer be a centrally-supported tool for Penn users. Nursing ITS recommends Zoom or Microsoft Teams as alternative videoconferencing solutions. See our Frequently Asked Questions for important dates, time-sensitive actions and help with navigating the transition.

BlueJeans Transition: Frequently Asked Questions (FAQ)

Why is BlueJeans Meetings going away?

Since Summer 2020, Penn Nursing users have had centrally supported access to Zoom, BlueJeans Meetings and Microsoft Teams. With the proliferation of these and other tools across campus over the past two years, Penn is now streamlining its videoconferencing solutions to reduce the number of tools which replicate functionality.

Will BlueJeans Events be impacted by this change?

If you are currently using BlueJeans Events, you will be able to continue to do so throughout Fiscal Year 2023. Look for communication from Nursing ITS about account updates and recommended next steps, or contact servicedesk@nursing.upenn.edu with any immediate questions.

Does Penn have alternatives to BlueJeans Meetings?

Once this change is enacted on July 1, Zoom and Microsoft Teams will become the preferred videoconferencing tools available to Nursing users. Learn more about Zoom here, and Microsoft Teams here.

When will my account access end?

BlueJeans Meetings account access will end on June 30, 2022. Beginning July 1, 2022, you will need to use either Zoom or Microsoft Teams for your online meeting needs.

What do I need to do before access ends?

Any recording currently stored in the BlueJeans Meetings recording tab that you wish to preserve should be downloaded no later than Thursday, June 30, 2022.

View our download instructions for faculty/staff.
View our download instructions for students.

Meeting recordings retrieved from BlueJeans should be saved to alternative storage solutions.

Important note: if you have created any recurring meetings within your BlueJeans account, be sure to reschedule them on either Zoom or Microsoft Teams no later than June 30. See “What will happen to my recurring meetings?” below for more information.

What will happen to my recurring meetings?

If you have set up recurring meetings in your BlueJeans account, they will need to be canceled in BlueJeans and then rescheduled on either Zoom or Microsoft Teams.

Where can I store my BlueJeans meeting recordings?

Class-related recordings

  • Class meeting recordings currently stored in BlueJeans (including those stored in the BlueJeans tab in Canvas) should be manually imported into Panopto for long-term storage, if they have not been already. View instructions here.
  • Class meetings for Summer 2022, Fall 2022 and beyond can be scheduled and recorded in Zoom – learn more here. PennZoom classroom recordings initiated from within Canvas will continue to automatically be moved into Panopto for long-term storage.

Non-class recordings

Some suggestions for alternative storage of non-class recordings include:

My recordings contain HIPAA data. What are my storage options?

Always speak with Nursing ITS before making decisions about handling HIPAA data, as there may be additional considerations or concerns.

Penn+Box can support HIPAA-related data if appropriate requirements are met.

  • Contact Nursing ITS to enable logging and monitoring and settings to run anti-malware scanning against the files.
  • Use only Penn-approved encrypted devices to access HIPAA data in Penn+Box, and ensure any non-Penn recipients of HIPAA data use appropriate administrative, physical and technical safeguards (including, at a minimum, encryption at rest).
  • Periodically review access permissions to ensure only HIPAA-authorized persons can access.
  • Learn more about Penn+Box and get started.

PennO365 users can store HIPAA data in OneDrive or Sharepoint.

What will happen to any unsaved recordings after June 30?

After BlueJeans Meetings account access ends on June 30, any recordings that have not been downloaded and saved will no longer be accessible and cannot be retrieved. This includes any recording links you have shared with other people. See the question above, “Where can I store my BlueJeans meeting recordings?” for recording storage recommendations.

I’m teaching a Spring 2022 course. Do I need to switch my class to Zoom now?

BlueJeans Meetings access ends on June 30, so it will remain available for the duration of the Spring 2022 semester. Switching to Zoom mid-semester may cause disruption for your students; however, it is highly recommended that you begin outlining a transition plan for your course now, including saving any class BlueJeans recordings you wish to keep after the Spring semester ends.

Please schedule time with the Instructional Design & Learning technology team if you would like assistance planning your course transition to Zoom for Summer 2022 and beyond.

Is there a Canvas integration available for either Zoom or Microsoft Teams, similar to BlueJeans?
Currently, the Zoom integration for Canvas is available at Penn. Learn how to enable and set up the Zoom integration here.
How do I get help?
For questions about accessing recordings, or guidance on alternative storage solutions, please contact the Nursing ITS Service Desk at servicedesk@nursing.upenn.edu.

Quick Start Guides (PDF):

Entering a BlueJeans Meeting

Entering a Meeting Using the BlueJeans Website

Entering a Meeting Using Canvas

Entering a Meeting Using Email

Inside the Meeting

Inside the Meeting: Overview

Inside the Meeting: Application Settings

BlueJeans Events

BlueJeans Events User Guide

BlueJeans Features 

  • Large meetings (up to 500 active users)
  • Record and share meetings in Canvas
  • Video and screen sharing
  • In-meeting chat 

How Can I Use Blue Jeans? 

  • Extended office hours
  • Student study groups
  • Project meetings
  • “Hybrid” classes

Learn More About BlueJeans

 

Need more help? Visit the BlueJeans Knowledge Base  or e-mail the Service Desk at servicedesk@nursing.upenn.edu .