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Information Technology Services


Information Technology Services strives to provide premier IT customer support that enhances and supports the mission of Penn Nursing.

Teaching, Learning, and Working Remotely

Nursing ITS has created a guide for the Penn Nursing community, featuring tools and tips for using technology outside the classroom and office.

Read more: Resources for Teaching, Learning, and Working Remotely

Have questions or need help? Contact the Nursing ITS Service Desk at or (215) 898-5981.

News from ITS

  • Microsoft 365 Outage - March 15, 2021

    Update @8:00 a.m., Tuesday, March 16, 2021:

    Nearly all Microsoft 365 services have been restored, including access to email and Teams.  Should you experience any issues with access to either application, please contact the ITS Service Desk. 

    Thank you for your patience during this outage.

    Update @11:30 p.m. Monday, March 15, 2021:

    Microsoft is still in the process of restoring access to Microsoft 365 services.  You may experience intermittent connectivity issues when accessing your email via the Outlook desktop client or Outlook on the Web; connectivity to Teams remains intermittent.   

    ITS is aware of an issue with accessing any services provided by Microsoft 365, namely email and Teams.  We do not know the timeframe for the outage but will post updates to this page as we learn additional information.  

    If you would like to check the Microsoft status page, please see the following link:

    Should you have any other questions, please contact the ITS Service Desk -

  • Emails to Junk Folder - Update

    July 21, 2020 

  • PennO365 Configuration

    July 21, 2020