Yilun (Anna) Chen
NHCM has taught me that organizational change is possible through a concerted effort, that the best solutions are always cross discipline, and that that our impact as students and alumni will come through many fronts - in nursing, healthcare management, and leadership.
What are you currently doing?
I’ve had the great opportunity to serve as management consultant for various tech firms in Silicon Valley. Our technology vertical has helped tech giants move their infrastructure to cloud, brainstorm financial strategies for their enterprise customers, realize subscription revenue differently according to new regulatory standards, and provide new customer experiences to keep them on the competitive edge. Together the teams I’ve been a part of have helped clients increase efficiency and identify savings of over $250M in this past year alone, and I’m excited at what our future scope of potential projects holds.
How did NHCM prepare you for your current role or for life after graduation?
NHCM has opened so many opportunities in my life, allowing me to learn from the best educators from both business and healthcare careers. Every new clinical skill and rotation we immersed ourselves in brought a tremendous newfound respect and appreciation for our hospital systems and healthcare workforce. NHCM has taught me that organizational change is possible through a concerted effort, that the best solutions are always cross discipline, and that that our impact as students and alumni will come through many fronts - in nursing, healthcare management, and leadership.
What was your favorite aspect of the NHCM program?
Having the flexibility to pursue what I was interested in beyond our area of study. Because of the sheer volume of credits and hours our program is designed for, many have a perception that a typical NHCM schedule would be extremely strict and limited. However, I’ve found the opposite to be true. In fact, the academic advisors are extremely supportive in catering to your interests as a student, as long as you express what you want to pursue. For example, I’ve had the amazing opportunity to study abroad in London, and not only work as a student nurse in a public health ward, but also a private insurance floor. This was something that I had only learned about in healthcare management lectures up to that point, but to realize the differences through the professional healthcare environment (let alone a different country!) is an experience I wouldn’t be able to get anywhere else.
What were you involved in as a student at Penn?
Part of why I loved Penn and the program was because there are so many opportunities to branch out your interests. As a result, I became highly involved with Kite and Key as a tour guide and ambassador to give families a glimpse of the Penn experience. I’ve greeted thousands of potential students and families by being one of their first interactions on our campus, and I am hopeful that they enjoyed their tours, overnight stays, Penn Preview days, admission decision day, etc. as much as I loved being their host. Beyond Kite and Key, I was also involved with the Baker Retail Center, joining on the Wharton International Program retail-centric trips to Hong Kong, Macau, Shanghai, and Paris to learn about trends in digital retail, e-commerce, and luxury fashion.