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Academic Learning & Computing Support

Academic Learning and Support Services, also known as the Service Desk, is the School of Nursing’s primary means for providing all aspects of computing assistance for faculty, staff and students. The Service Desk provides first-tier assistance and support to our constituents and will escalate issues as needed to resolve in a timely fashion. In conjunction with our colleagues in Enterprise Infrastructure Services, the Service Desk strives to ensure that all desktop services are available on a 24 x 7 basis.

For technical support and additional information, please contact the ITS Service Desk.


Kimberley D. Byrd, IT Director
(215) 898-5400

Seymour Sejour, IT Support Specialist 
(215) 898-5981

Anthony Auge, IT Admin Coordinator
(215) 898-4224 

Erin Marshall, Interim Online Learning & Instructional Design Manager 
(215) 746-8320