Sarah Kagan on NPR with Marty Moss-Coane
WHYY Radio Times - FM 91
8/12/2002

BEDSIDE MANNERS...research has shown that the way physicians and nurses talk with patients can influence a patient's health and recovery.
SARAH KAGAN, PhD, RN, of the University of Pennsylvania, and DENNIS NOVAK, of Drexel University's College of Medicine, join us to talk about how health care providers communicate - the words they use, the challenges they face, and what patient's need to hear.

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