Restraint-Free Care in Nursing Homes

Quality Assurance and Improvement Systems

Restraint Use and Compliance with federal regulations may be monitored as a quality assurance activity. When there is deviation from an acceptable threshold of compliance, the process of seeking improvement should include the following problem-solving techniques:

Problem-solving Techniques
Plan
  • Determine the extent of the problem.
 
 
  • Brainstorm with staff to determine the most likely reasons for the problem.
 
 
  • Develop a plan to address the problem (e.g., staff education, schedule changes, activities, policy and procedure change).
 
 
  • Decide how the response to the improvement activity will be tracked.
 
 
Do
  • Implement the plan.
 
 
  • Educate staff, families and residents.
 
 
Study
  • Evaluate the response.
 
 
Act
  • Revise the plan as needed
 
  • Continue to track response
 
 
As retraint reduction proceeds and is maintained, falls and injuries should also be evaluated. Falls and injuries should be monitored, including the number, times of day, location, and causes. An increase in falls warrants an assessment of the incident reports and post-fall assessments to determine the reason why the residents fell, so that necessary revisions in individual plans as well as operational plans may be made.

Use of Quality Indicators
Since June 1998, all long-term care facilities are mandated to electronically transmit resident assessment information contained in the MDS. This information is collated into quality indicators used by state surveyors to:
1)
monitor the quality of care to identify residents that should be reviewed during
the survey process,
2)
identify potential problems within a facility and,
3)
identify potential problem facilities.
 

The Quality Indicator related to Restraint Use is QI 26, categorized with prevalence of "little or no activity" in Domain 10: Quality of Life.


Sample of QI Report for Restraints
 
# in
Num.
# in
Denom.
Facility
%
Comparison
Group
Percentile
Rank
Quality of Life
22. Prevalence of daily physical restraints
7
177
4.0
8.7
13

 

 

Interpretation:

   

" # in Num." is the total number of residents in the facility that are restrained on a
daily basis at most recent assessment.
" # in Denom." is the total number of residents in the facility at most recent
assessment .
Facility % is the percentage of the facility residents that are restrained on a daily
basis. ( 7 divided by 177.)
Comparison group - reflects similar facilities' performance.
Percentile Rank - reflects the facility's performance versus that of other facilities in the state- homes of similar size and level of care.
If percentile rank is high, surveyors will ask staff to address concerns about this indicator.

 

   

The quality indicators can be a useful tool to track progress toward restraint reduction and assess resident functional outcomes, as well as related outcomes (e.g., use of psychoactive medication and time involved in activities), in response to these changes. The following are useful parameters to monitor:

1) Facility percent number should be tracked as the facility continues to reduce the number of restraints.
2) Facility may compare itself to its comparison group and percentile rank.
3) Composite functional status and outcomes of restrained residents may be tracked. Analysis of this data may suggest program changes, such as increased activities or a urinary incontinence program.


 


Last updated May 20, 2003